Pharmacy Tech Support Call Center Representative (Home-Based) Job at IQVIA, New Providence, NJ

  • IQVIA
  • New Providence, NJ

Job Description

IQVIA seeks a remote pharmacy support representative to handle patient assistance program inquiries via phone, email, and fax. The role involves processing payment assistance requests, activating cards, verifying eligibility, and resolving claim rejections for pharmacy support services.

Responsibilities

  • Field customer support requests via telephone, email, fax, and other channels
  • Assess issues and provide first-level problem resolution for pharmacy users
  • Document resolution details and escalate unresolved cases to appropriate teams
  • Suggest operational improvements to management when needed
  • Work 40 hours weekly across specified EST shift windows

Requirements

  • High school diploma or equivalent
  • Pharmacy technician experience required
  • HIPAA certification
  • 3+ years call center experience preferred
  • Medical claim processing experience preferred
  • Bilingual English/Spanish preferred
  • Currently working on IQVIA PSS contracted role

Compensation: $18.00 per hour

Job Tags

Hourly pay, Remote work, Shift work

Similar Jobs

Infojini Healthcare

Travel Paramedic - $1,744 per week in Tahlequah, OK Job at Infojini Healthcare

 ...Paramedic Location: Tahlequah, OK Agency: Infojini Healthcare Pay: $1,744 per week Shift Information: 3 days x 12 hours...  ...Duration: 14 Weeks Start Date: 10/26/2026 About the Position Paramedic travel Paramedic needed in Tahlequah, Oklahoma... 

MUFG Bank, Ltd.

Cyber Security - Analyst Job at MUFG Bank, Ltd.

 ...equivalent work experience equally preferable. Degree in Information Security, Computer Science, Data Science or related discipline...  ...outcomes, and action items Drive progress in executing the overall cyber strategy through analysis, partner management, communication,... 

Averitt

CDL-A Dedicated Local Truck Driver Job at Averitt

 ...company that values your time - on the road and off. As a Dedicated Local CDL Driver, you'll enjoy predictable night routes, familiar customers,...  ...Responsible for loading and unloading of trailer with fork truck or hand truck Equipment and Special Requirements... 

The Hire LLC

Registered Nurse Job at The Hire LLC

 ...Job Description Position Title: Registered Nurse Type: Full-Time (3-4 Day work week) and Per Diem Company: BH Link Location: East...  ...pharmacies per program protocols. Follow all PPE and COVID-19 safety guidelines. Secure and maintain QMHP credentials within... 

State Farm

Intern - State Farm Agent Team Member Job at State Farm

 ...Your Tech Skills Into Real Business Results Sharon Layman State Farm Agency | Tempe, Arizona Paid Part-Time Internship | 1 Position...  .... You will work directly with Sharon Layman, State Farm Agent/Owner, who already has extensive hands-on experience managing Google...